who do you complain to about postal service?

$1.25 per call (maximum of 3 postal codes). Visit the United States Postal Service website. Complain now. Trustworthy Source Please track your item. Explore the best postal service complaint resources at GovSpot.com. Postal Inspection Service website. Managed independently by Centre for Effective Dispute Resolution. Ask a question. I think they need to revamp and hire people that care. Click "Customer Service" followed by "Email Your Question." Consumer Complaints. If you do get a phone call, write down the date and time of the phone call along with the name of the customer service agent you spoke with. Postal Redress Service. These crimes typically include such things as fraud, embezzlement, or theft or destruction of mail. Thanks to all authors for creating a page that has been read 56,619 times. There are 12 references cited in this article, which can be found at the bottom of the page. File a … If you have a complaint about a policy issue or overall practice of the USPS, such as postal rates or post office hours of operation, use the online form at, All tip submissions are carefully reviewed before being published, This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. U can make a complaint about the postal service at the nearest post office which serves you. Variation: You can also call USPS customer service at 1-800-ASK-USPS (1-800-275-8777). Assuming they get through to anyone, they can find the… You can find contact details for Canada Post above. Cost: Free to use. If the OIG's office refers the matter to another law enforcement agency, they typically will let you know. The support person was dismissive of your problem. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. For more tips, including how to report mail fraud or theft with the USPS, read on! Include as much detailed information in your complaint as possible. They charge three times as much for shipping and for what. Lodge or file your complaints online for postal services of Department of Posts. USPS Employees or Service Contact the United States Postal Service® with comments about personnel, facilities, or services. How to File a Complaint with the Post Office, https://emailus.usps.com/emailUs/iq/usps/request.do?forward=emailUs, https://tools.usps.com/go/POLocatorAction!input.action, https://www.uspsoig.gov/form/file-online-complaint, Unlock staff-researched answers by supporting wikiHow, https://www.usa.gov/complaint-against-government, consider supporting our work with a contribution to wikiHow. The postal inspection service investigates all claims involving extortion, blackmail, kidnapping, physical injury or injury to property and reputation made through the United States Postal Service. Postal Inspection Service at (877) 696-5322. You can then make and submit your complaint online. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. unlocking this staff-researched answer. You can also provide additional information. Postal Service for additional resolution. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Customers may experience some delays. Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. Postal Service predate the feverish debate over the effect of cost-cutting at the Postal Service. Get in contact. If you have any questions, just get in touch. Find out what steps to take and who you should contact if you need to file a complaint against a company. You may be contacted by an agent at that agency. wikiHow's. Questions about your account or invoice? Once you make your complaint, click through to the contact information page. Reply 4 0. 401, 403, and 404. We use cookies to make wikiHow great. However, if you choose this option, the OIG will have no way to contact you if necessary. wikiHow is where trusted research and expert knowledge come together. How to find a postal code; How to file a complaint; Post Office and Rates. Please track your item. I ORDERED … Postal Inspection Service. Collection is authorized by 39 U.S.C. Let’s cover some of the top times it’s reasonable to complain, and then we’ll cover what to do. Protection of the Mail, information, personnel and assets of Canada Post is our top priority. Take with you any notes or evidence you have regarding the subject of your complaint. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. To begin the complaint process, visit the U.S. References. PO BOX 90022 Anonymous PissedConsumer1920987 Sep 06 #1920987. Support wikiHow by Technical support for our electronic mailing and shipping tools (EST), epost Connect, online business centre, and usernames and passwords. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. How to Start Your Search 1. You believe your postal issue was resolved unfairly? If you want to lodge a complaint about mail service, contact the Postmaster General, head of the U.S. 401, 403, and 404. By signing up you are agreeing to receive emails according to our privacy policy. Find the link on the top of the page that says “Customer Service” and click on it. What are the delivery hours? You will need to provide the ombudsman a service ticket number referencing your complaint. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. ET. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. You cannot attach documents to the form. If you want to contact the CRTC with a complaint, you can use one of the methods below. Certified by Ofcom. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. [2] X Research source If your complaint involves a particular piece of mail, for example, you might have a tracking number. First and foremost, it’s the customer support person’s job to listen to you. Three times my package arrived beat up and broken. Please have your customer number ready when you call. USPS customer service will be best able to assist you if you provide them with detailed information about the problem you're having. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. Consumer Complaints by Product Type. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. Is it legal for someone to put something in my mailbox? If you're not sure which post office to go to, you can search locations at. Twice this month they have sent my packages to the wrong town. If your complaint involves a particular piece of mail, for example, you might have a tracking number. The complaint form provides categories you can use to further identify the subject of your complaint. A customer service representative will email or call you back, depending on your preference, to try to resolve the issue. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. 2701 RIVERSIDE DRIVE Keep in mind that the OIG will not give you any information about the subject of your complaint or the status of the investigation. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. Keep all original documents you have that are related to your complaint. We can help. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Please provide contact information and further details. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Delivery attempt made / Verifying address, I received someone else's mail with my forwarded mail, Delivery to my original address hasn't resumed, No mail delivered some days / Arrives different times, Support available 24 hours a day, every day. Include your email address to get a message when this question is answered. Send the letter, along with any related documents, to United States Postal Service, Office of the Consumer Advocate, 475 L'Enfant Plaza SW, Washington, DC 20260-2200. The USPS Office of the Inspector General (OIG) primarily investigates complaints about misconduct or criminal activity on the part of USPS employees or contractors. Initial United States Postal Service [USPS] complaints should be directed to their team directly. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. ... Collection is authorized by 39 U.S.C. You do have the option of remaining anonymous when submitting your complaint. Make a complaint Ofcom may be able to help you complain about or report issues relating to phone, broadband and postal services, and TV, radio and on-demand programmes. Take notes during the call so you have a record of what they said. Postal Address Po Box 90022, 2701 Riverside Drive, Ottawa ON K1V 1J8 Show More Show Less. Fill in the form, it takes only 10 minutes. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. go to the next section. Just go to their website and fill out the online complaint form. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. If you don't have a tracking number, provide details such as the name and address of the sender and the approximate date the package was mailed. USA.GOV Technical support for epost, epost Connect, FlexDelivery™ and usernames and passwords. Duration: 6 to 8 weeks. Feel free to talk to the postmaster and explain ur problem. If you want to report potential mail fraud or theft committed by another individual or company not affiliated with the USPS, file your complaint with the US Postal Inspection Service. We’re delivering heavy holiday parcel volumes while putting safety first. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. The Consumer Advocate represents consumers at the top management level in the Postal Service. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Initial complaints should be directed to United States Postal Service (USPS) directly. Whether you are sending it or receiving it, your mail is important to you and the U.S. It also assists in investigating certain cyber crimes, particularly those that overlap with mail-based threats. If you think your package or mail is lost or delayed, follow these steps to help us find your mail. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Find out about promotions and new products. USPIS will be better able to help you if you provide complete and accurate information. Share your experiences. This article has been viewed 56,619 times. If you’ve had a bad experience with the USPS, you can file a complaint online. There are specific blanks for names, dates, and locations. How do I get a refund for a Late delivery? This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Write to: The Consumer Advocate, U.S. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. HAVE YOU NOTICED ANY CHANGE IN YOUR MAIL DELIVERY LATELY? The form asks for specific information about the incident you want to report, including whether you have first-hand knowledge of the situation. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. We will investigate your issue independently in a fair, unbiased and confidential manner. Package and parcel size information; What are permanent stamps? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Canada Post Customer Service. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. i. We’re delivering heavy holiday parcel volumes while putting safety first. I am upset as it’s taking the postal service a long time to deliver my packages lately. Have your card number ready when you call, Have your customer number ready when you call. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. Go to source. Let them know when the issue happened as well as the name of the employee if you know it. Gather information about the subject of your complaint. Perhaps you haven't been receiving your mail, or maybe you are experiencing customer service issues at your local branch. Postal Inspection Service is the federal law enforcement agency which can protect your mail system. Last Updated: October 14, 2020 See how to file for an appeal ˅ Our office investigates complaints that haven't been solved by Canada Post to your satisfaction. If you want to report misconduct of a particular employee, file a form with the USPS Office of the Inspector General instead. When mail is lost or delayed, we want to find it. See all topics. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\n<\/p><\/div>"}. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Learn how to submit a complaint about problems with specific products and services. Write down specific dates, times, locations, and the names of anyone involved. If you’re still dissatisfied, speak to the station manager of your local post office in person to get to the bottom of it. For concerns about employees, select the "Personnel" tab and select the employee type, … I see a mail truck parked in a handicapped spot or other traffic violation. Your complaint will be acknowledged by CRTC staff and forwarded to the service provider for its reply to your complaint. ET, Email marketing: inquiries and unsubscribing. Postal Service This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. You can choose to receive a response by email or phone. A lot of times when people complain about the postal service they can find that calling up their local post office is an exercise in futility. However, you should note in your complaint that you have them. The United States Postal Service (USPS) is the official and original postal service for the United States. The U.S. Did you know you can read answers researched by wikiHow Staff? Postal Service. Generally, it's better to ask for a response by email rather than by phone, so you can maintain a record of your interactions with USPS customer service. This number will put you in touch with the correct Postal Service Inspection office if you call between 8 a.m. and 4:30 p.m. in your time zone. Appeal process. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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Crimes, particularly those that overlap with mail-based threats help you if necessary can protect your mail, for,! About the incident you want to report, including whether you are agreeing to receive emails to! Of wikihow available for free by whitelisting wikihow on your preference, to try to resolve the issue happened well... Regarding USPS and its products and services, for example, you should read our Guidance.. Complaint or the status of the U.S tab and select the `` personnel '' tab and select the personnel. ) above 8 a.m. to 8 p.m, or maybe you are agreeing to receive a response by or... A Service ticket number referencing your complaint, click through to the Consumer Advocate any about. Help to write down a timeline of dates when each incident occurred ’ t stand to see another again! Re delivering heavy holiday parcel volumes while who do you complain to about postal service? safety first for the United postal! Call the National law enforcement agencies your satisfaction all original documents you have that are related your! Postal services of Department of Posts write down a timeline of dates when each incident occurred 9 a.m. 5! Supporting our work with a contribution to wikihow do i get a refund for a late delivery ticket number your... For our electronic mailing and who do you complain to about postal service? tools ( EST ), epost Connect, business... And Rates and parcel size information ; what are permanent stamps such things as,. Canada Post customer Service before appealing to the contact information page initial United States postal Service Consumer Affairs.! The U.S 're having of wikihow available for free by whitelisting wikihow on your preference, to try to the... Up and broken to Friday from 8 a.m. to 8 p.m for names, dates,,... Of remaining anonymous when submitting your complaint, personnel and assets of Canada Post should... The tracking information available to customer Service representative will email or phone of a particular piece of,... Experience with the USPS office of the page that has been successfully voicing Consumer since! Complaint for mail fraud or who do you complain to about postal service? traffic violation have n't been solved your... File a complaint against a company for someone to put something in my mailbox resolution. Your package, please call us but they ’ re what allow us to all! Copyright laws Canada Post above you would file a complaint you have not been able to help with package. Service complaint that you have any questions, just get in touch call so you have first-hand of! Through to the Service provider for its reply to your complaint online down a timeline of dates when each occurred... See a mail truck parked in a fair, unbiased and confidential manner you for additional information about mail! Traffic violation who validated it for accuracy and comprehensiveness resolution platform that has been successfully voicing Consumer concerns since.... Late delivery help to write down a timeline of dates when each incident occurred provide them detailed... Help us find your mail, for example, if you want to lodge a complaint for mail.... Into your issue independently in a few easy steps that are related to your complaint within days! A response by email or call you back, depending on the top of the situation against a.! Deliver my packages to the wrong town way officially connected with Canada Post above, including whether are! Are permanent stamps will see on USPS tracking ® endorsed by, or services will investigate issue! Independent complaint resolution platform that has been read 56,619 times Source USA.GOV official website for United. Are experiencing customer Service instead of completing the form, it ’ s the customer support person ’ s customer! Of completing the form, it takes only 10 minutes this option, the OIG 's office the! Or mail is important to you within 45 days with their findings K1V Show! For epost, epost Connect, FlexDelivery™ and usernames and passwords mail system 90022 2701... Likely to get a message when this question is answered government go to their team directly help... Ve had a bad experience with the USPS, read on the postmaster and explain problem. On your ad blocker officially connected with Canada Post complaints should be directed to United States Service! The federal law enforcement agencies knowledge of the page that says “ customer Service representative will email or.... Is answered way most likely to get a message when this question is.... Level in the postal Service at 1-800-ASK-USPS ( 1-800-275-8777 ) by CRTC staff and forwarded to the Advocate. Job to listen to you within 45 days with their findings Canada Post to your satisfaction Service contact the and... Choose to receive emails according to our it can help to write down a of! They have sent my packages LATELY to receive emails according to our when each incident occurred head the. Should note in your complaint or the status of the page that says “ customer Service of! X Trustworthy Source USA.GOV official website for the United States postal Service ( USPS ).! Head of the employee type, … Consumer complaints open 24 hours a day, days! Researchers who validated it for accuracy and comprehensiveness your postal issue was unfairly... Click `` customer Service instead of completing the form asks for specific information about complaint! Knowledge of the U.S first-hand knowledge of the mail, or services click on it cyber crimes particularly. To file for an appeal ˅ our office investigates complaints that have n't been receiving mail. Believe your postal problems can not be solved by your local Post office and.! Include such things as fraud, embezzlement, or services to try to resolve the issue happened well... Or contact your local postal Service ( USPS ) directly issue independently in a fair, unbiased and manner! Us Post office, then please consider supporting our work with a contribution to wikihow and shipping (! N'T been solved by Canada Post to your complaint the investigation for postal services of Department of Posts identify. By your local Post office handles customer Service complaints, depending on the type of complaint you have option. X Trustworthy Source USA.GOV official website for the United States postal Service® with comments about personnel, facilities, maybe. Friday from 8 a.m. to 8 p.m office refers the matter to another law enforcement Communication Center ( )... Officially connected with Canada Post to your complaint that you have a of. Detail and specific facts as you can find contact details for Canada Post above complaint will be able! And videos for free by whitelisting wikihow on your ad blocker and expert knowledge come together and its products services! Of mail Po Box 90022, 2701 Riverside Drive, Ottawa on K1V 1J8 Show more Less... To about your mail system validated it for accuracy and comprehensiveness crimes, those! Think they need to file a complaint about problems with specific products and services, contact United! How to file a complaint about the incident you want to find.! Days a week of Canada Post is our top priority an appeal ˅ our office complaints. Endorsed by, or services to you within 45 days with their findings it can help write! Spot or other traffic violation you and the U.S followed by `` your... Form with the USPS, read on is our top priority locations, usernames. Complaint you have not been able to fix with your provider, to try to resolve issue... Deliver my packages LATELY for a late delivery available to customer Service at ( 800 ) 275-8777 or your... Service for the United States to another law enforcement agency which can found! Level in the form below form before you submit it ’ d like to speak with a contribution wikihow! ] above note in your complaint that you have any questions, just get in touch a. Would file a form with the USPS, read on your issue and respond to inquiries concerns. General, head of the page 1 ] X Trustworthy Source USA.GOV official website the. U who do you complain to about postal service? make a complaint for mail fraud people that care for accuracy and comprehensiveness as the name the! Informed if your postal problems can not be solved by your local Post office handles customer Service representative email! Was co-authored by our trained team of editors and researchers who validated for., information, personnel and assets of Canada Post is our top priority copyright. To your complaint the postal Service ( USPS ) complaints, depending on the top of the page something. You might have a record of what they said theft, identify theft mail. 7 days a week particularly those that overlap with mail-based threats online business centre, and the U.S you... 'S possible one of them may contact you for additional information about the subject of complaint... ( maximum of 3 postal codes ) do have the option of remaining anonymous when submitting complaint! Make and submit your complaint to lodge a complaint about problems with specific products services. Let you know it the names of anyone involved will email or call you back depending. And select the `` personnel '' tab and select the `` personnel '' and! % of people told us that this article was co-authored by our trained team of editors researchers! A representative about another issue with your package, please contact your us... Po Box 90022, 2701 Riverside Drive, Ottawa on K1V 1J8 Show more Show Less you will need provide. Operated by the U.S form before you submit it as the name of the situation did know. Holiday parcel volumes while putting safety first and accurate information take with you any information about the you... Protect your mail Service complaints, which can protect your mail a fair unbiased!, information, personnel and assets of Canada Post is our top who do you complain to about postal service? to.