If you can see any changes coming up that could affect your disposable income - for example, less money coming in due to extended leave or retirement or a change in your employment situation/working hours, or a rent/mortgage payment increase - please apply by telephone on 03 456 100 100. 5 First responders include police, firefighters and paramedics. To qualify, you must have paid at least £1,000 a month into your account for six months and not have banked with us before, as well as switched to us initially using the Current Account Switch Service. send money. Read what you can do in an HSBC or POst Office branch, Opens an overlay [Will show a security message first], Opens in new window [will show overlay first], Joint account application - opens in a new window/tab, Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund, Find out more about our Regular Saver Account, Charges and Additional Product Terms (PDF), 1st Account Fee Information Document (PDF), Information sheet and exclusion list (PDF), We adhere to The Standards of Lending Practice (PDF). Please refer to the Insurance Product Information Document and policy terms and conditions for full details of cover and all applicable exclusions. Setting up a standing order is easy. Find out more about our Regular Saver Account. In Online Banking or our App you select the 1st Account you want the standing order to leave from then select ‘Move Money’ from the options below, then ‘New standing order’ and input all details required. Customers will begin to receive cards from the end of this year, as part of a multi-year agreement. If you already hold First Directory please read the policy terms and conditions for full details. Claims for death, injury, illness or disability are not covered if they result from you being under the influence or effect of alcohol or drugs. The first £250 of the 1st Account arranged overdraft is interest free - 0% EAR variable. Gross is the rate of interest if interest were paid and not compounded each year. You can apply for this extension until 31 October 2020. that is more deals can the date? Worldwide Travel Insurance policy wording (PDF), Worldwide Travel Insurance Product Information Document (PDF), Worldwide Travel Insurance Notice of Variation (PDF). Will the Current Account Switch Service automatically transfer new payment arrangements if I set them up at my old bank within 7 working days of the switch date agreed with first direct? Payments and transfers. Whenever you call, you'll always get straight through to a lovely, warm, real human being, right here in the UK - no 'press 1 for...' nonsense, no overseas call centres. You can register your mobile phones and make a claim to replace a mobile phone that has been lost, stolen, damaged or broken down (outside of warranty), online using the links below. A transaction security code may need to be generated by your Secure Key or Digital Secure Key when setting this up or making amendments to the standing order via Online Banking. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. (Make sure you keep a note of all the details you want to re-set up). *For eligible customers under 70. Cancellation of Direct Debits Upon your request, Bank First will cancel a Direct Debit payment with a third party debit supplier. To set up a new Standing order you would select the 1st Account you want the standing order to be set up on, ‘Move Money’, ‘New standing order’ and input all the details again with the required amendments. You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met. All first direct debit and credit cards feature Contactless technology - look for the Contactless symbol on the front of your card. Online Banking with first direct is simple, straightforward and secure, so you can manage your money whenever, wherever. If you need to use this cover, call 0800 046 8311 if in the UK or +44 1603 606 385 in Europe. Your first payment for your First Unlimited subscription is taken by Debit / Credit card so we can send you your ticket for the next day. Current Page. We hope you don't mind. If you have a first direct current account, can you respond below answering each question: 1. Online Banking with first direct is simple, straightforward and secure, so you can manage your money whenever, wherever. Whether you need travel money, international payments, information about using your cards abroad or travel insurance, this page gives you the information you will need from first direct. You can do this by selecting the account the standing order is set up on ‘Manage Money’, ‘Regular payments’, Choose the standing order you wish to cancel and select ‘Cancel’. We set up all the payments on your new first direct 1st Account, inform all your Direct Debit originators that you've moved banks and give them your new details, including your employer so your salary can be redirected. As someone already said - - call them and you will know for certain. You can update a Direct Debit by contacting the originator. Bank accounts Standing orders and Direct Debits You’ll have to repay any overdrawn amount plus any interest for the period you’ve had it. I recently switched my bank account to First Direct and despite the seven-day switch guarantee it has been a nightmare. A 1st Account also gives you the option to set up a 'sweep', which automatically moves any spare money from your 1st Account to a first direct Savings Account on any date you choose. The announcement will bring enhanced digital benefits for first direct customers, including card controls and functionality, as well as exclusive offers, and a new rewards/loyalty program. Trips inside the UK, Channel Islands or Isle of Man must include at least two consecutive nights' stay in pre-booked holiday accommodation or have prepaid flights or ferry crossings. What is a Direct Debit and how do I set one up? You have 14 days to cancel an overdraft agreement beginning on the day we provide the overdraft or on the day you have received our letter, whichever is later. automatically from a bank account. Have you had a direct debit, standing order or cheque returned (declined/bounced) in the last 2 - 3 years? Find out more and join us today. Current Page, Our Current Account is temporarily unavailable. Our current account helps you to have a more positive relationship with your money, however you money. You can use this form to request reimbursement from the RAC - please note this must be requested within 90 days of your breakdown: First Directory Motor Breakdown Assistance is provided by RAC Motoring Services and RAC Insurance Limited and administered by Aviva Insurance Limited. Bills, subscriptions etc payment is not due then you can call us any time day. Which is part of HSBC know to avoid late payment or default notices show your... 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