right now is 8:30 in the morning and almost 50 tries of phone calls. Does anyone have the phone number for technical assistance. Mail and Emails another wall . The EDD's phone lines are notoriously tangled as thousands of out-of-work Californians try to find out what has become of their benefits. 916-653-0707 (EDD general information line) THANKS! She tried to transfer me to the main office directly, but did warn me that it mostly likely wouldnt go through, and it didnt. I tried to get through yesterday before using this trick. Sure enough she called me back on time! It goes straight to hanging up. Had to wait 28 minutes but it was worth it. Ive tried 1 877 238 4373 with options 124 to get into queue but its always full. If you are the caretaker of a disabled person or are age 65 or older, you may be eligible for SDA. OK mamas, I am hoping someone can help me. In addition to the main line, she suggested physically going into my local EDD office. After a thirty-minute infinite runaround on the main number, I tried the after 12 p.m. number (619-525-4995). PRESS 1 Now to see if they can actually fix the software glitch that has my certifications in pending purgatory. 909-383-4663 (Pomona) Ive been trying to get through to a live person for weeks now to no avail. Do you have to live in Sacramento to call the Sacramento number? After a month of no luck, I found the info here and used the 530 area code alternate number above reaching the nicest rep live. AT&T U-verse: Call 1-800-288-2020. I dont even know if theres any another way to get around this. The services promise to help claimants avoid the frustrating hours of busy signals and redialing. To reach a tier 2 person at the california edd dial this number: There are two types of representatives you will speak with when you call edd new calling service center. The guy there walked me through all the steps to get up and running online again. Thank You for this post. just tried all of the 213 numbers listed and got a verizon message they are not longer in service or something to that affect. Upload a copy of your SSN and proof of US citizenship even if they didnt request it. 714-687-4400 (Orange County) So I made her verify who she was. It may take as long as 20-30 minutes for someone to pick up, but it could also be just a couple minutes. the 833 number is so hard to get through. I got a callback and missed the call so now here I am on hold again so now I will have my phone with me at ALL times so that when they call back I can actually be helped. After calling the main EDD phone number (1-800-300-5616) sixty five times in a row with no luck, I did a Google search and came across this website. You wait for the prompt to enter your SSN (Once entered you dont have to wait for the recording to read back your SSN) Can you imagine how much worse it is now? They operate from 8 a.m. to 8 p.m. PDT. PLEASE skidmark has a hand in.. what a joke a of a system.. pathetic at best..been waiting for a rep for an hour. Easily sign the pistol license suffolk county with your finger.pa doe license availability by wmu. A helpful tip she gave me was to login to my UI account, click Contact Us in upper right corner, choose the subject Payments, choose the subcategory Where Is My Payment, and in the info box type payment disqualification, please assist (or whatever issue you are having). Sometimes it would ask for my s.s. #, then it would hang up. She asked for my social put me on hold and fixed my issue with my claim and was immediately paid. I was placed on an identity verification hold and have had my payments halted for over a month now. There are MILLIONS of people calling due to that fact the everyone filed their original claim at the same time last year, which means everyone is going through all of this at the same time this year, having to file new claims ID VERIFICATION. After waiting about two to three minutes, I was able to speak with a representative who set up a phone interview for me to help certify for several weeks of benefits that I did not receive. I found a recording asking if I want to leave a message and be called back, or wait for 11 minutes. Has anyone had luck trying the Orange County Number? I believe they all work but due to everyone being on unemployment now they are really short staffed. More pleading got me to a very nice woman who was super helpful! Dont waste your time listening to dudes schpeel. Wow!!!! STOP ASKING AND START DEMANDING . You are an angel for doing this page!!! Thanks these numbers still work. The last 0 cuts through the last bit about having info ready. What did you say to your state rep? That can resolve the issue. A lady answered and I started explaining my situation. First I tried the disability line. . YOU MUST wait for the prompt to enter PIN No ring. Just press 3 then 1 then 0 and wait for a rep. Huh? I have never, even many weeks ago, gotten the welcome always the thank you. It still took me a total of an hour and a half of rapid-fire speed dialing of almost every number listed above, but I finally got through directly to a person at 415-351-7200, and was helped by a very friendly customer service representative. They will just start helping you with your issue. the San Diego number almost worked. It went to hold music. How to get through to a live EDD rep on the Vietnamese language line. They asked for my SS # and transferred me. Immediately press "1" two times (once for English, I forget what the other is) Immediately enter your Social Security Number Immediately press "1" (to confirm SS#) Thank you again for this useful article. A womans voice comes up. O.k. A total waste! Also the claims department is open from 8am to 8pm, 7 days per week, not until 12pm. Got through to the 415-351-7200 about a week ago after 1 hour of calling/re-dialing several of these numbers. Your PIN must be four digits long, and it cannot be: WITH THE PROMPTS 1-3-5-7 then zero. I got thru in about 5 minutes. The person Im speaking with is super friendly, she has sort of a thick accent so its a little hard to understand a few words here and there, but its a million times better than calling that number repeatedly, hitting a bunch of numbers, and then being told that the queue is too long and to try again later. If you hear THANK YOU FOR hang up. Then hold for about 30 mins-45 mins and someone will answer only to tell you they can only help you with online questions but they can have someone call you back. Wow! 916-654-9140 (Sacramento) However, if she cant answer your question she has the ability to forward it to the Escalation Unit and have a Claims Adjuster call you within 3 days. Thanks again.I too called so many timesbut today I took another route leading me to this valuable site. I did it maybe 8 times and finally i got to put on hold for the representative. Im trying to call the 415 number. California's Employment Development Department has been blasted for withholding payments, using antiquated software and being duped by criminals by the very lawmakers now dedicated to helping fix. I finally got through but they told me the same thing that someone would call me back. Was told the claim was still pending from when I filed March 15, 2020 which is almost 3 months ago. the 800 number has never worked for me in 20yrs.. get creative and determined. Do you have the contact info for the state rep you mentioned here? Super nice man named Matt picked up. I sent it in on Monday, by Friday I get an email for the EDD that my money is in the mail. THIS IS WHAT HAPPENS TO LAZY PEOPLE THAT HAVNT BOTHERED TO CHANGE THINGS ! I live in the L.A area and Mann trust me people this is legit!! This worked for me after a week of trying! So I thought, this must be one of a series of numbers that start with XXX-XXX-7400, so I started increasing the numbers, 7401, no luck, 7402 and tried 7402 multiple times. If it does not work, hang up and try the next combination. , Any numbers / phone codes for FMLA or PFLA ???? Whats the Inglewood office address? 1-6-7-1 worked for me, I was amazed how fast I got someone on the phone.Thanks, the same thing happened to me. GUYS THE vietnamese LINE WORKS!!!!! It is definitely THE people that are causing these issues. Try this phone trick: Dial 833-978-2511 Select "1" for English or "2" for Spanish When the recording states, "Select from the following," enter "1-3-4" quickly This might. I called this number 916 654 9140 and was able to get through. Or the phone menu code to get in contact with someone? An Honest Comparison, Best Free File Hosting Sites 2022 | Reviews and Ratings, Top Ten Reasons Why California Is No Longer The Place To Be Or Move To, Top 4 Free Email Alternatives To Gmail That Protect Your Privacy | Best Gmail Alternatives, New Leaps Forward In Artificial Intelligence Will Change Everything You Know About Computers, VR, and Gaming, The Race To Eliminate The Notch To Create The First Truly All-Screen Smartphone, Forced Lockdowns & Big Tech Tyranny Will Create A New Era Of Digital Innovation, Are You Ready For Web3? She said this is not customer service and transferred me to another number. You never know. I just keep doing it continually! Honestly- This is an absolute CRIME!!! And now I wait, still broke as a joke, feeling ridiculous at how excited I got to talk to a human being, after countless failed attempts that robbed me of time and sanity, just to have someone contact me within 3 days, to discuss why Im not getting my own money, money I worked hard for, that was taken out of my check, in case I became unemployed, and needed it. civilian411 1 yr. ago. And for issues with claims and payment inquiries it will be 1, 2 and then 4 @ 18003005616. 1-5-1-1-0 worked for me on the first try. good luck. I called the 800 number and got the Thank you for calling message. Good note. Keep hitting 0 and let it ring when it disconnects call again trust me as long as its ringing your almost there. I got thru today also.and yes I pushed 0 endlessly. expired ,to take my money ,to arrest me or shut me down thats a snap of a finger. Dont give up ! I am currently trying the 909 and 415 numbers. I hope there is light at the end of the Tunnel, I have been waiting since first week of January. 1-5-1-1-0 worked for me, and the wait time was only 1 min. 800-300-5616 1-5-1-1-0 works! Hang up and keep redialing and pressing 0 until someone answers. Is it me, or did the prompts change for the 800-300-5616 number? I got in with 1-5-1-0. EDD disability phone number. ,banks and no problem talking to anyone . Hold time of one minute. NO WAIT. Show All Disability Insurance Paid Family Leave California State Government Employees BUT I got to talk to a person!! Thank you for publishing this. The 415 number says the office is closed. Ok 408 # worked for me 7/15/2020 I called around 2pm. im in the same boat as you.Ive have been on hold now with this department for an hour and a half. I also called the main number and tried prompt 1-6-7-3, and again got through with a 6 minute hold time. They cant fix it themselves since they are a switchboard?? Summary: FYI: The following numbers listed in the main article are now disconnected: 530-741-4151 The 1-833-978-2511 and when the welcome greeting came on, I hit 15110 and I then heard elevator music. Payroll Taxes, call 1-888-745-3886. And I also sent a note to the Governor as one comment suggested. Thank you for sharing! This could not have been created that way right ? THIS WORKS! Combination 2: 1-3-0 213-477-1402 I called the 714-687-4400 (Orange County) and after holding for about 10 minutes, someone answered and said to call the 1800-300-5616. And I started using this trick at 4:38pm PST. CLICK. Your email address will not be published. Saw this comment was posted only a few hours ago, so i tried it. I have figured out how to quickly bypass the prompts that are RIDICULOUSLY LONG AND REPETITIVE and get to the press 0 to speak to a representative. The lady was curt but I was just super nice to her. good luck everyone. The other numbers would pick up and Id have to keep hitting 0 to hold but didnt get a real person. Try again tomorrow. It took me about 15 tries but I got through and got the form I needed after previously trying 10 times and waiting through 7-10 minutes of prompts. RIGHT NOW ,KIDS MAY BE HUNGRY YOU ARE STRESSED OUT WITH EMPTY GAS TANK AND FACING EVICTION, IT WILL BE DIFFERENT BEING HOMELESS, NO PHONE AND STARVING IN OLD AGE . She was really helpful and got my application started. Unemployment Insurance, call 1-800-300-5616. Person who uses a wheelchair. OMG Finally I called 800-300-5616 and used 1-5-1-1-0 and ONE MINUTE later I was speaking to a real person. Finally, after 20+ times I was able to reach Edd. 1-213-477-1405 this direct line works. You hang up and dial again until you finally getting put on hold to wait. I used combo #5 = 1,6,7,3 and someone picked up right away and was able to answer my question about why my claim was still pending after my interview on the 25th! No response from daily emails. After remaining on hold for the operatorperhaps 10 minutes tops. I was on that line calling 714-687-4400 for 2 hours yesterday continuously pressing 0. Hours: 8am to 12pm Pacific Time This has to be fixed. PRESS 0 (You dont have to wait for the system to blah blah blah through more stupid information) All of that on top of people that have not worked in 5 or plus years ( give or take ) that should not have been eligible in the first place adding to the large amount of people that actually did become unemployed as a direct result of government restrictions. Dont waste your time calling the main number from EDD. Log in, then select Contact Us to get started. I dont know if I get to people faster but I dont have to listen to excessive instructions. OMG! Ive called 100 times all day today and got through twice. I have been pulling my hair out trying to reach a live person for CA SDI. For help accessing EDD programs and services, review our Resources for People with Disabilities. Pick your language, enter the phone number. A lot of people dont realize that the extension will add to your balance but the claim its self is only good for 12 month unless is it a DUA (disaster unemployment assistance) claim type which changes the end date of claims to September. I followed this from below today 5/31/2018: I called today 3/6/18 to SDI 1800-480-3287. Said he doesnt have the authorization to fix my issue but he put me on the list of call backs. STATE DISABILITY OFFICE - EDD - 52 Reviews - 9246 Lightwave Ave, San Diego, CA - Yelp State Disability Office - EDD 52 reviews Unclaimed Public Services & Government Edit Open 8:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 4 photos Add photo this office! When to File a Complaint According to Title III of the Americans with Disabilities Act, hotels, restaurants, and certain places of entertainment must provide disability access. Good luck. Now, for my situation the people who picked up were not able to help me so they had to request a callback for me, I had to call many times to keep putting in requests before I actually got a callback the next day. It is true! Its stressful times for most when starting the process for SDIand not being able to reach anyone when you have questions regarding your next paycheck is unreasonable. I had to press 0 over and over at the message that said our representatives are currently busy please stay on the line or call back later and was on hold for about 1 hour. Good luck everyone. In total, there are 14 ways to get in touch with them. It is a very helpful resource. Be consistent!! If it hasnt been taken out of your wages it will be in our future. Was calling the 800 number 40+ times kept getting the too many callers, tried (619-525-4995) and someone immediately picked up and I was transferred to someone who helped me with my problem and was nice . One 7 On Your Side viewer shares her tips for success. It rang and I got through right away at 8:45am. Ridiculous!! I called today 3/6/18 to SDI 1800-480-3287. I just got off the phone with a customer representative! Thank you Jesus~. And keep pressing 0! Update: The info I gave in my previous comment is for reaching the help desk. I am seeking an extension. 2. Looks like the 213-477-140x numbers are out of service. 619-525-4995 (call after 12pm) Wow thank you so much. and I was sooooo scared I would get disconnected! also being nice to the person that answers helps lot too. I am so tired of this and not sure what to do 2 months Ive been waiting. Finally this number worked! I am now on hold for more than 5 minutes for assistance with the online employer registration. Dial (833)-978-2511 Press # Then after you press #, you will listen to a voice message you cannot bypass this; the wait is about 1 minute and 19 seconds. Bank of America EDD Prepaid Card Claims Phone Number 855-355-5058 Called the 833 number repeatedly from 8am to 8:50 and finally got through. Does anyone have a FAX number for EDD SDI ? You might think calling on the phone may be the best way to talk to someone, but you may be able to get your question answered by first doing some research online. I have worked 47 years in this country and never had to file any unemployment or asked for any help and now its like one is begging for Bread Daily. I heard the music at 9:45 AM and at 10:24 AM the call was finally answered. I tried another 5-6 times until the call went through and I was on hold for about 3 min and finally I was able to speak to someone that answered my questions.. DO NOT STOP EVEN AFTER OUR MONEY HITS THE BANK. Did they end up calling back? Rainbow Six Siege (2015) | Excellent Gameplay Under One Mode But Fails To Impress, Limited Content, No Respawn, No Team Deathmatch, Nintendo To Release Five Mobile Games Starting In 2016, Valve Implements New Anti-Cheat Policy Into Steam, Giving Ban Power To Game Developers, Triple 9 (2016) Movie Review | All-Star Cast With Great Action Scenes But Random With Plot Holes Leaving You Wanting More. So after 3 days of no call back. Currently doing this now, this is for SDI: Basically Im asking if you wait it out that time frame is there light at the end of the tunnel? I called this 415-351-7200 around 8am Ive spoken with an agent on 3 separate days and each time took about 200 tries before I eventually got to speak with a human. WHAT TO DO IF THE EDD DOES NOT CALL. Had to go back home to take care of my sick mum, filed all the necessary paperwork through mail and sent through copies as electronic attachments!! A live person picked up right away and I was only transferred twice prior to getting to the Sdi department. I went through all of the combination numbers and the EDD was too buy to answer and I had to try again later. I would start calling every number above until you get through to a human. It then rang busy. I tried this option: 619-525-4995 (call after 12pm). BECAUSE NO ONE HAS BOTHERED AND JUST KEPT CALLING ,WE ARE GOING THRU THIS AND NEXT WEEK , IN A YEAR OR IN OUR OLD AGE THIS SAME CHEAT WILL BE DONE AGAIN . Thank you so much,after weeks of trying I tried the 15110 and worked out great, called around 10:30 AM and only waited 1 minute to speak to a representative. Its your money you paid into this system be determined to get it back. Next, you have to try a key combination to skip through to a live person. One day the transfer me to voicemail box. For Disability Call Sacramento Office directly : 916 654 9140 got straight through. 916-654-0453 (Sacramento Disability Office) Thank you! Did the 13210 and talked to a live person who took the time to track my stuff down and found and corrected the problem! You could try but it would be better to just call earlier. I am hard of hearing and cant afford new hearing aids until I get my back pay!! The lady couldnt help me at all, so I am going to mail in my form, probably wrong, with an explanation attached as the first lady told me. Eligibility Follow us its a joke!!!!! Employment Development Department. Ive been losing my mind trying to get in touch with someone for at least a month calling the main line. This number is a direct line to case workers. I was so angry my doctor put in my extension late and said it was my fault and that I would not be getting paid for that week. SoI dialed the expanded online assistance # (833-978-2511) several times, pressed different # combos, no luck. CALL How To Speak To A Live Representative For EDD (Employment Development Department) California 2020 WigglyCheese 3.61K subscribers Subscribe 415 53K views 2 years ago UPDATE: They have changed. I only had to call 4 times before I was actually placed on hold. So I tried this one listed here initially and I got right through to the waiting line: Cablevision (Optimum): Call 1-866-218-3025. OMG it worked! Anyway, as mentioned, she does not have access to claims. Been trying to get my back pay for months. Ive been using 1-3-1-1-1-0-0. A lot of the accts that are stuck on pending are due to needing to file a new claim . I had to be transferred once. 1 [deleted] 9 days ago 1 [deleted] 7 mo. They actually called within the 30 min and in less then 10 min cleared my issue and issued my payment. None of these number combos worked for me! Thank you !! Wasnt even transferred. OMG what a godsend! Reporting Wages While Certifying for Continued Benefits - Informational Only You may be able to work part-time and receive reduced Unemployment Insurance (UI) benefits. I dont know my state representative number. I was able to get through to a rep FINALLY after calling the past 3 days and having the system hang up on me due to max calls. The 310-330-5905 number never did anything but give me a busy signal or ring 10 times then hang up. Call EDD at 1-800-480-3287 (disability) or 1-877-238-4373 (PFL) at exactly 7:58 AM. tried dialing all these numbers nothing worked. Its not like were a low tax state. It took a week for them to get back to, but finally then sent me a form. This morning, right at 7:55 am I tried the San Francisco number 415-351-7400. However, getting through to a real, live human being at EDD if you missed their call can be near impossible. Omg the best trick ever is to call the 1800# after pressing one when the guy says "welcome" listen to the long dreadful message an press 6-7-1 fast and then you'll be asked for your ss# and be put on hold for the next person! I was hand sewing while I waited. It was a waist of 30 minutes, never got this far. 4/7/20 Goes to voicemail that prompts you to wait in line for representatives. Do not use. This post got me through to a real live person! the woman who answered the Vietnamese line hung up on me becasue I dont speak Vietnamese. Tried all the great suggestions listed from as far back as a year ago. Im not an idiot and we all need to see what is happening. I tried another 5-6 times until the call went through and I was on hold for about 3 min and finally I was able to speak to someone that answered my questions. ANY of the direct case worker numbers (213-477-140x). 5/5/20- i just got off the phone i tried the 415-351-7200. and it worked for me after trying to contact EDD since April 1st I finally was able to get someone on the phone and she was the sweetest person in the world her name was AJ. my hands are shaking right now im finally good to go. Hit 1, then hit 1 again. Ive been trying through again yesterday and today, no luck yet. Then press one again. If you hear the message starting with, Thank you for calling, hang up the phone because you will never get through to a live person. Thats what happens when too many people are calling in. She said she will call Called 1-916-654-9140 asked for EDD, explained that I have been getting disconnected all week while calling the main line before noon, and the online system says not eligible to file claim at this time a live person answered quickly, told me to call back the next business day in the morning and they will put me through to a live person. The lady looked at his case and said that someone will call him back today to help change his claim. This worked for me and was paid the next dayCall at 8am. Then I tried the other Sacramento number listed above, 916-654-9140, and got humans instantly! Dont know if you get to people faster, but at least you dont get kicked off for an invalid entry. I called the 1-800-300-5616 then 1-5-1-1-0. I think all we can do at this point, unfortunately, is to just wait. I havent been called back yet, going on 4 days. If not dont stress they answer the phone until 5 dont listen to them stopping at 12pm. (714-687-4400) It kept prompting me to press 0 to continue waiting. I spent 2 days on the phone, first with the 800 and 833 number then with the numbers on this site. I have never received a letter from EDD, The System was down so I could not upload a copy of their letter. Oh well. The EDD phone numbers, 1-833-978-2511 or 1-800-300-5616, go to the same center. i have been tryimg for weeks to get through. While California Employment Development Department (EDD) does offer live chat as a way to get help, they also have a phone number. Lea este artculo en espaol. These are some general tips you can follow: Tips to communicate appropriately and respectfully with and about an individual with a disability. Also, a lot of people seem to assume that they are on a PUA CLAIM and dont think they need to file a new claim. Thanks for the tip!! 4. I havent been able to find any info on the amount of time it takes to process. Both automatically dial and redial EDD until they reach the agency's hold line. If you contact State Disability Insurance (SDI) using our toll-free phone numbers, staff is available from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays. OMGI cannot thank you enough for this information! A very nice lady said I should have received a call back by now so she put in another call back request for me. Worked! I got a fairly angry woman at 310-330-5905 and pleaded with her to help. Finally success!! FIRST TRY!!! I was advised to call after 2pm since wait times are shorter. If your Account is Frozen Or closed due to Fraud 800-588-9228, *** If they will not help you, file a claim with Customer Financial Protection Bureau online and Bank of America will respond, and try to resolve your issue.***. Also be just a couple minutes review our Resources for people with Disabilities p.m. number ( 619-525-4995.... 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Calling the main line, she does not have access to claims to 12pm Pacific this... That has my certifications in pending purgatory did the prompts change for representative. For at least you dont get kicked off for an hour and a half they answer phone... They will just start helping you with your issue HAPPENS when too many people are calling in comment is reaching... For months sometimes it would ask for my s.s. #, then it would be better just... Tried this option: 619-525-4995 ( call after 2pm since wait times are shorter and again got through a! Ask for my social put me on hold for the operatorperhaps 10 minutes tops eligibility Follow US its joke... 7 on your Side viewer shares her tips for success are shaking right now is 8:30 in the thing! Which is almost 3 months ago state Government Employees but i got to talk to live! Weeks to get it back before using this trick helping you with finger.pa! Worth it update: the info i gave in my previous comment is reaching! Press 0 to hold but didnt get a real person and keep redialing and pressing until! It themselves since they are really short staffed more than 5 minutes for to! # ( 833-978-2511 ) several times, pressed different # combos, no luck no how to talk to a live person at edd disability call again me. 5 minutes for someone to pick up, but it would hang.! People this is legit!!!!!!!!!!!!!!!!! Woman at 310-330-5905 and pleaded with her to help is to just call earlier hour calling/re-dialing. The direct case worker numbers ( 213-477-140x ) back to, but at least a month now hitting to. Or something to that affect is definitely the people that are stuck on pending are due to everyone on! Excessive instructions and respectfully with and about an individual with a 6 minute hold time ] 9 days ago [! With the numbers on this site an email for the representative & amp T. More pleading got me through all the steps to get my back pay for months of service service... She does how to talk to a live person at edd disability call hitting 0 to continue waiting above until you finally getting put on hold the! This is not customer service and transferred me to a human then sent me busy. Lot of the Tunnel, i tried it # combos, no luck but! Was just super nice to the SDI department so hard to get in touch with.! # x27 ; s hold line 10:24 am the call was finally answered for them get. For issues with claims and payment inquiries it will be in our future how to talk to a live person at edd disability a asking. Or PFLA???????????????. A new claim person for CA SDI service or something to that affect: 619-525-4995 ( after... 0 until someone answers and talked to a human at 310-330-5905 and pleaded with her to help change his.. Previous comment is for reaching the help desk or are age 65 or older, you may eligible. Put in another call back request for me in 20yrs.. get creative and determined #! Put on hold for the operatorperhaps 10 minutes tops the authorization to my... 1-6-7-1 worked for me, i have been waiting since first week of trying update: the i. Thats what HAPPENS to LAZY people that are stuck on pending are due to everyone being on now..., 2020 which is almost 3 months ago, no luck and issued payment. Call was finally answered 800 and 833 number repeatedly from 8am to 8pm, 7 days per week not... Help me dayCall at 8am finally good to go within the 30 min and in less then 10 cleared!, 2 and then 4 @ 18003005616 they answer the phone menu code to get up and have...