I now want to close the whole lot & have the money transferred to another savings account (not with first direct). What if I change my mind about switching? How do I transfer Direct Debits to another bank? The bank, part of HSBC group, which consistently tops customer service polls, issued a statement on its website which read: “The coronavirus is effecting everyone’s lives and we want to make sure we are doing all we can to support our customers and our people. We will show you your last three statements and you can also access a list of historical statements. The results represent the view of customers who took part in the survey. Is the Current Account Switch Guarantee the same for all banks? © HSBC Group 2019. This should be at least 14 days. alternatively, you may choose to open an account with another bank and switch away from us using the Current Account Switch Service. We won't pressure you to stay but we'll be sad to see you go. you must hold a first direct 1st Account, our current account; sole or joint accounts permitted. Your query will always be answered by a real person here in the UK. I have a joint account. Are opening an account and switching to first direct the same thing? Cookie Policy. There is no upper limit on your debit card with a retailer, but if you are looking to make a large payment we’d love you to give us a call around an hour before on 03 456 100 100 (Text-phone 03 456 100 147 or if calling from outside the UK +44 113 234 5678 (Text Relay +44 151 494 1260) so we can make sure it goes through. Switching couldn’t be easier. "Banking with first direct usually costs £10 a month, but we'll waive the fee if you pay in at least £1,000 to your 1st Account each month or maintain an average monthly 1st Account balance of £1,000 or hold a selected first direct additional product. first direct is a division of HSBC UK Bank plc. You may need to enter your card twice depending on the ATM to get the full £500 as some ATM’s only allow lower amounts for example £250/300 or foreign currency equivalent. Who can open a first direct bank account? First Direct 1 st Current Account . For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk . First Direct PULLS its current account and £100 switch bonus for new customers as it focuses on existing ones amid coronavirus outbreak. Almost 20,000 customers have closed bank accounts at First Direct since it started charging a monthly fee in February. As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 19 largest personal current account providers if they would recommend their provider to friends and family. First Direct Current Account - Page 3. Its been about 7 months since ive had the account so its within the stated time frame of gaining the £100 for leaving. © HSBC Group 2019. Bank accounts First Direct Current Account - Page 2. Some of the advantages offered by the First Direct current account include: Managing your account by text, phone, or their award-winning website; A UK based team that will do most of the work for you in switching your salary, standing orders and direct debits You can switch in just 7 working days. 12. If you like to have your overdraft as a safety net then the First Direct 1 st current account is a great choice with its £250 0% overdraft.. As a bonus incentive, when you switch, you can earn £100 which can easily be put towards your overdraft to help you pay it off. first direct is a division of HSBC UK Bank plc. We hope you don't mind. First direct are proud to offer their customers some of the most competitive deals on the market wherever they can. You are in section 0. I have a pound in mine just to ensure I don't have to pay the monthly £1000 on the Current Account. For a list of all the cookies we use and what they do, please read our Independent service quality survey results Personal current accounts. On the date that you choose to switch, your old bank account will close and you'll be able to see the balance from your old account in your new first direct 1st Account. The first direct Current Account offers customers £100 to switch to their account as long as they pay in at least £1,000 within the first three months of opening the account. Overdrafts, charges and interest 20 15. Why has a cheque I paid in not appeared in my balance? You will find your latest statement plus an archive of historic statements here along with other items such as Annual Summaries where relevant. As such, cookies for this site are currently disabled. Current Page. Payments out of your account 14 13. dingdong3000 Forumite. You will need the person’s name, sort code, account number, reference and payment amount. your IBAN and BIC are shown on the right just below your account summary. To pay another person who banks with first direct who you have never paid before you would choose the account you wish to send from then select ‘Move Money' from the options that appear and then select ‘New Person’ to enter all the details required. Before you do this, can we ask that you have taken into consideration the following (if applicable): The £100 service guarantee payment would be sent to your nominated bank account on the day the closure is processed via faster payments unless you have requested payment via cheque in which case this would be issued to your home address held by first direct on day of closure. Find out more about our first direct … Can I switch my current account? via your browser. (A) This Current Account Switch Agreement (“Agreement”) is made between you (the individual(s) or entity who or which demonstrates consent to its terms) and us, first direct, 40 Wakefield Road, Leeds, LS98 1FD. If you want to make sure we 're doing a good job, we may or... Deals on the market wherever they can the Right just below your account.! Our website with further details shortly account ; there is no maximum balance make partial withdrawals reference payment! Months since ive had the account: apply by phone n't recognise had the account so within. This will download the PDF document displaying the full statement an existing order... Money in it when they wanted to close my first direct has temporarily pulled its account! Where the account: apply by phone number or branch Identifier code to ensure I do if I Cancel standing. Authority have recently changed their guidance around payment holidays and deferrals its popular 1st account only. 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