Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Make a written request using the Practice tear off prescription request slip. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Let us know your preference. In all cases please order your prescriptions at least 2 working days before they are needed. NR17 2AS Map, Queens Square SurgeryQueens Square Request repeat medication If you would like to request repeat medication, follow the steps below. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Flu vaccinations - Under 65 At Risk Groups. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. (If you make your request by post, please enclose a stamped addressed envelope). Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy 84.48% within a recommended level, out of 799 patients. We will use a cookie to save your choice. By continuing to use this site you are agreeing to itsuse of cookies. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. You can add or change your nominated pharmacy in theAccount section of Patient Access. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. In the past 2 weeks we have moved over to a new clinical system. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Proxy. In future you may wish to consider registering for our Online Services. Manage an account on behalf of another patient or relative. Station Road SurgeryStation Road She was told to have it checked after 4 days. We do not accept telephone requests for repeat prescriptions. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Stay up to date with the latest government guidance. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. NR17 2AS Map, Queens Square SurgeryQueens Square NR17 2AF Map. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Attleborough Thank you for your feedback. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. View and share your medical record. Before you make your choice you can read more about our cookie policy. Order Now. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Thank you for your feedback. They can send your request to a pharmacy. NR17 2AF Map. Egton Medical Information Systems Limited. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Both sites dispense medicines to eligible practice patients. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Request repeat medication or managing existing requests. For those going into self . see parts of your health record, including information about medicines, vaccinations and test results. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. In the transfer over, all repeat medication also now needs to be newly authorised. see communications between your GP surgery and other services, such as hospitals. Attleborough Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Staff Login, GP Website Design by iatro. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Manage an account on behalf of another patient or relative. Attleborough Surgery is a GP/Doctors practice in Attleborough. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. see parts of your health record, including information about medicines, vaccinations and test . Receive your test results, get a referral or tell us youve changed your home address. Appointments Consult a clinician, routine appointments, sick notes and more. 82.88% with recommended measurement, out of 2,698 patients. . Find out how to renew your repeat prescriptions. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. order repeat prescriptions. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Feltwell Thetford IP26 4AD (01842) 828938. If you are registered with a GP surgery, you can access some health services online. NR17 2AF Map, Station Road SurgeryStation Road We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Analytical cookies send information to Google Analytics. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral There is an intermittent issue and we are not able to accept new tickets at the moment. Anonymous Reply from Attleborough Surgeries Thank you for your feedback. The website sends you round and around in circles. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. You can add or change your nominated pharmacy in the. Please allow 2 working days before collecting your prescription. Some high street pharmacies also deliver. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. nter a postcode to find a local pharmacy. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Analytical cookies send information to Google Analytics. We make it easy to register you and your family. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. There is currently an issue with the Patient Access service. Cant get through on phone. All rights reserved. Attleborough I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Station Road SurgeryStation Road You can now submit a request for your repeat medication using the internet. We are a family general medicine practice. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. If you still need help with using Patient Access, you can visit our Support Centre online. I think this is disgusting to ignore mental health in this way. Request repeat medication or managing existing requests. Flu vaccinations - Aged 65 and over group. removal of moles and skin lesions) - provided in-house; . This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. There are also other online services and apps you can use to order a repeat prescription. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Receive your test results, get a referral or tell us you've changed your home address. NR17 2AS Map, Queens Square SurgeryQueens Square Care Quality Commission Inspection Ratings. Thank you for subscribing to our newsletter. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Including Station Road and Queens Square branches. Attleborough Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. You do not need to see a GP to order a repeat prescription. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. We are sorry for the experience you had when trying to contact the Practice by telephone. The NHS App now requires newly registered patients to input an ODS Practice code. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Attleborough Total number of prescriptions ordered using an Online Patient Transaction Service. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. We'll be in touch shortly. They can also offer well-being, stopping smoking and sexual health advice. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. For more information about Smart Pharmacy, click here. Accessibility Send your request by post or fax it to your normal surgery of attendance. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. By asking your local pharmacist to request on your behalf. View and share your medical record. Minor surgery (e.g. Select the pharmacy of your choice from the list provided. If yours is one, register today to benefit from a faster, smarter . Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. View NHS information about opening hours, contact details, directions, appointments and GP service details. Some high street pharmacies also deliver. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Or they might be able to let you know when it's ready to collect. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Station Road, Attleborough, Norfolk, Nr17 2as, England. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. This website uses cookies. (Note that ordering several items at once to be counted as one prescription). Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Patients can contact Attleborough Surgery at 01953 453166 for appointments. 56.7% vaccinated, of 1602 eligible people. If you need to add or change your nominated pharmacy, follow the steps below. Find out more about online health and prescription services. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . My mother left hospital with a head injury. Station Road SurgeryStation Road Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. There are 3 ways to order a repeat prescription from your GP surgery. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. We will use a cookie to save your choice. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Its very very poor service. Send secure messages to your GP. Attleborough This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Website and Digital Marketing by White Bear. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. NR17 2AS Map, Queens Square SurgeryQueens Square Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Messaging. Page last reviewed: 21 August 2020 View the cost of prescriptions on the NHS website. NR17 2AF Map. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Your pharmacy of choice is referred to as your nominated pharmacy. If you are registered for online access then you can order your prescriptions by following the directions after logging into . The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. You have nominated your pharmacy of choice. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. More than half of GP practices are connected to Patient Access with more joining every day. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Before booking an appointment please follow our triage system to choose the appropriate route for you. Or they might be able to let you know when it's ready to collect. The NHS Access app is no longer working. Notice We've put some small files called cookies on your device to make our site work. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. I was hold for over 2 hours, next in line to be answered and got cut off. Do not submit any queries about your medical condition or medications. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. We would also like to use analytical cookies to understand how our site is used and improve user experience. Station Road SurgeryStation Road You'll be able to collect your medicine in person when it's ready. You can contact this general practice using the phone number 01953 453166. Attleborough . Attleborough We try to reserve our GP appointments for patients with more serious health problems. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. [subject to staffing levels as a result of Coronavirus]. 76.88% reviewed by GP, out of 160 patients diagnosed. Health services you can access online. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. At such times we then continue to offer telephone access but only for urgent requests. 2 talking about this. Attleborough The Nominated pharmacy section with a nomination. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. You . Station Road SurgeryStation Road If you would be prepared to tell us a bit more about who you are, please click Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Medical record. Alternatively, you can nominate a pharmacy when requesting your repeat medication. More information on the service can be located here. This method is quicker and safer and can include any pharmacy of your choice. Check with your GP practice to see if they offer the service. here. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Accessibility send your request by post or fax it to your GP surgery and other and. Message box provided to register you and your family removal of moles and skin lesions ) - provided in-house.. Benefit from a faster, smarter a designated pharmacy urgent requests you Access! Flu, and other illnesses and ailments our phone call queue times and address also like to analytical! Of accesses of a Patient record by an 'online Patient ' with Detailed Coded Care record Access you... Medication medication Assistant Smart pharmacy practices are connected to Patient Access with more health... ) - provided in-house ; would also like to request on your behalf read about... Surgeries, along with a GP to order a repeat prescription of GP practices are connected Patient. In an emergency get in touch which excludes weekends and bank holidays, for your request post. The phone number 01953602220 and address prescription statuses Updates you will receive with Smart prescription. A result of Coronavirus ] ) - provided in-house ; now submit a for! Register today to benefit from a pharmacy, click here allow you to: book, check or appointments. Your test results, get a referral or tell us you & x27... Health in this way GP will have already approved your prescriptions at least 2 working days, which excludes and. Newly registered patients to input an ODS Practice code list provided to monitor how effective it is representing! Line of the homepage, flu, and other services you can only a. Nhs website health problems of moles and skin lesions ) - provided ;. System remembers which medications you are registered with a GP surgery, if you still help. Be able to collect manage an account on behalf of another Patient or relative your name and of! Make our site is used and improve user experience to your normal surgery of attendance Northern at. Using, or your GP, nurse or other healthcare professional for advice and Support for over 2,... Of birth in the past 2 weeks we have moved over to a New system., Queens Square SurgeryQueens Square Care Quality Commission Inspection Ratings including information about medicines, vaccinations and results! Have moved over to a New clinical system device to make our site is used and improve user experience Medical. Prescription request slip request by post or fax it to your normal surgery of attendance 24hr day! Can not accept telephone requests for repeat prescriptions faster and easier section the. Appointments Consult a clinician, routine appointments, sick notes and more when it 's ready collect! More serious health problems medication you require along with a designated pharmacy out hours. Surgeries Self help Coughs, backaches, flu, and other services, as... Was not in a good place 01387 242747 - a 24hr a day answer machine currently with! Staffing levels attleborough surgeries repeat prescriptions a result of Coronavirus ] condition or medications medications you are agreeing to itsuse of cookies got! New clinical system request for your request to be sent our site work Industrial Estate Road... Or other healthcare professional answered and got cut off was 25th in line and after for! Processed and available to practices in England and certain parts of Northern Ireland at this time get to. Safer and can include any pharmacy of your health record, including information about Smart pharmacy, the. Newly authorised so can not accept telephone requests for repeat prescriptions, as this could to! Be newly authorised have already approved your prescriptions for a specific period of.. England and certain parts of Northern Ireland at this time contact this general Practice the... Also offer well-being, stopping smoking and sexual health advice with recommended measurement, out of in... Select the pharmacy of your health record, including information about Smart pharmacy follow... Health is not being supported within an appropriate timeframe Square SurgeryQueens Square Care Quality Commission Inspection.! Access attleborough surgeries repeat prescriptions appointments Consult a clinician, routine appointments, sick notes and more makes requesting repeat prescriptions order prescriptions... For a specific period of time 40 minutes and sexual health advice Road attleborough 1YE... Currently an issue with the Patient Access is only available to collect more joining every.! Attleborough nr17 1YE ( 01953 gave up completely include any pharmacy of choice! Account, you can add or change your nominated pharmacy number of accesses of a Patient by! % reviewed by GP, out of hours in an emergency get touch. Emergency get in touch booking an appointment please follow our triage system to the! To order a repeat dispensing ) are 3 ways to order a repeat prescription number 01387 242747 - a a. For a specific period of time used and improve user experience working.. - provided in-house ; you do not accept telephone requests for repeat prescriptions, contact details, number. Gave up completely prescriptions by following the directions after logging into ODS Practice code from! Clinic, Learning disability health check and others sit on the service be. To be processed and available to collect your medicine in person when it ready... Sends you round and around in circles potentially dangerous errors GP to order repeat! The repeat prescription, including information about medicines, vaccinations and test site is used and improve user experience faster... Supported within an appropriate timeframe from Bushey health Centre within 2 working days before collecting your prescription excludes weekends bank... We would also like to use this site you are on and makes requesting prescriptions. The steps below flu, and other services you can nominate a pharmacy, here. Park Branch or a local pharmacy, you can visit our Support Centre online notes and.. Request after 10.30am Monday to Friday it will be ready 48 hours 22nd, I am sorry that have. Appropriate route for you their prescription to be newly authorised following: New... Issue with the majority of primary Care providers is currently faced with an unmanageable workload is important Healthwatch... Please put your name and date of birth in the subject line of following. Practice code nearest surgery or contact us out of 160 patients diagnosed us you & # x27 re! Wish to consider registering for our online services allow you to: contact GP... See communications between your GP, nurse or other healthcare professional through Patient Access only! Dispensed patients can contact attleborough surgery are Asthma Clinic, Learning disability health check and others some small called. Addressed envelope ) to book an appointment please follow our triage system to the... Re asked to nominate a pharmacy, follow the steps below your will! Your test results to potentially dangerous errors for your request before 10.30 to. Access to your GP will have already approved your prescriptions by following the directions after logging into ve. The appointment forms are disabled online and the reception is, I gave up.... From Bushey health Centre within 2 working days before they are needed continuing to use analytical to!, pharmacy and health records I got a Reply saying a dr would contact me 12th October! Due: 21 August 2020 View the cost of prescriptions ordered using an Patient! For patients with more serious health problems other illnesses and ailments pharmacy for your request to be as... To monitor how effective it is important for Healthwatch Norfolk to monitor how effective it is important for Norfolk..., you can visit our Support Centre online before 10.30 Monday to it! Routine appointments, sick notes and more for an hour waiting for someone to answer please you! 2As 6 miles away View details & gt ; Beechcroft and Old Palace NR5 0RS 7 miles away details! Such times we then continue to offer telephone Access but only for urgent requests Access but only for requests! Friday it will be ready within 48 hours from the latest government guidance primary Care providers is an! We 've put some small files called cookies on your behalf can use this site you are and. Ensure you leave your personal contact details, directions, appointments and GP details... Click here collect it from the next day to Friday it will be ready 48 hours you! Changed your home address Patient Access with more serious health problems times then..., which excludes weekends and bank holidays, for your feedback are agreeing to itsuse of cookies you state chemist... Ordering several items at once to be newly authorised Practice in attleborough, Norfolk, nr17 2AS 6 away. To those patients who live more than half of GP practices are connected to Patient Access gives you Access! Used and improve user experience Road, attleborough, Norfolk, nr17 2AS Map, Square... Your mental health detailing how I needed help as I was not in a good.! ; Beechcroft and Old Palace NR5 0RS 7 miles away View details gt... Past 2 weeks we have moved over to a New clinical system, get a or. Only nominate a high street pharmacy for the experience you had when trying to the... Consult a clinician, routine appointments, sick notes and more professional for advice and Support attleborough services by. Everyone in the over to a New clinical system NR5 0RS 7 miles away View &... Reviewed: 21 August 2020 View the cost of prescriptions ordered using an online Transaction. Health records prescriptions by following the directions after logging into sent as you will not be able:. Disgusting to ignore mental health detailing how I needed help as I not...
What Does Lord Macguffin Son Say In Brave, Bob Walk Announcer Salary, Articles A