/r/Network [–]dixtreCCNP 0 points1 point2 points 6 years ago (0 children), Mostly ticket handling, monitoring, administation of devices (new sites, configs etc), [–]operating_bastard 0 points1 point2 points 6 years ago (0 children). Education Although some employers only require a post-secondary certificate, most require a bachelor's degree in an area of computer science or … /r/juniper They called it Tier 2 but I felt they were trying to be vague when I asked specific questions and it seemed to me it was really Tier 1. by sleep I mean either actual sleep or periods of drowsiness between moments of 'oh.. that alarm needs to be cleared', [–]Cheeze_ItDRINK-IE, ANGRY-IE, LINKSYS-IE 7 points8 points9 points 6 years ago (3 children). Get an smnp community string going", [–]beyondomegaCerts + Experience 0 points1 point2 points 6 years ago (0 children). Others may only need proof. HD operators would answer phones. the overwhelming majority of my time was spent fiddling with Linux VMs on my home lab, programming, doing homework or playing Team Fortress 2. the company has expanded a lot since I left, so I hear their night shift is much more active with automation/improvement projects and scheduled maintenance. /r/jncia [–]haakon666 0 points1 point2 points 6 years ago (0 children). [–]PehSyChoJNCIP-SEC JNCSP-SEC 7 points8 points9 points 6 years ago (0 children). Not necessarily. Salary estimates are based on 14,333 salaries submitted anonymously to Glassdoor by NOC Engineer employees. We aren't here to troubleshoot your "advanced" video game latency issues. Directing our members to resources elsewhere is closely monitored. [–]Crusader82CCNA R&S, CCNA Security[S] 1 point2 points3 points 6 years ago (2 children), They require a person at CCNA or CCNP. I have worked in 3 NOCs so far. 6pm to 6am. Filter by location to see NOC Engineer salaries in your area. Home Lab discussions, as a tool for learning & certifications are welcomed. [–]spiffyP -4 points-3 points-2 points 6 years ago (3 children). Can any one give me a run down of the daily tasks that would be expected of me? Certs get you interviews, experience gets you a job. As you move up the tiers, more time was also spent on projects rather than issues. Thanks! Your job is to essentially make it as easy as possible for the NOC 2 guy to fix the issue if you're not able to fix it yourself. My point is, definitely look into NOC jobs before accepting them. r/EngineeringStudents: This is a place for engineering students of any discipline to discuss study methods, get homework help, get job search … Filter by location to see NOC Engineer salaries in your area. I was the only person in the building most of the time. Anything that can't be done during normal business hours, I'll gladly do it. Yet I'm still somehow not listened to. [–]nerddtvg10+ years, no certs 0 points1 point2 points 6 years ago (2 children). /r/outages. /r/TechSupport But again, this is something you will get used to, and it's quite monotonous. I was my own boss but it was still support. Just ask in the interview. One of these personas we created is a NOC Engineer. [–]64mb 0 points1 point2 points 6 years ago (0 children). However , my job requires a bachelors degree minimum. If you don't escalate a call immediately to the right resolver group, don't act correctly on an alarm or fail to notify the stakeholders in case of a major incident, then your boss and everybody else with "manager" in their job titles will immediately know about it. It is a NOC technician and engineer’s job to make sure that the NOC is properly ensuring different aspects of the company’s network to ensure it is working correctly and doing what the company needs it to do. /r/ipv6 According to them they handled monitoring and troubleshooting of the network/radio systems and dispatched field techs to handle physical problems on location as needed. [–]eventuallyCCIE 5 points6 points7 points 6 years ago (5 children). I applied under NOC 2131 Civil Engineering and I have my PR approved. The first tier figures out whether it's a simple problem or not. One thing is important: you have to be near the computer, and every request/email/alert have to be processed in 15 minutes. [–]tonsofpcsMulticast for Broadcast 0 points1 point2 points 6 years ago (0 children). 3rd line support, network/host monitoring, replacing failed hardware/disks, DC cabling and checks, racking new hardware when proxy farms reach capacity, management of backups, writing documentation, keeping an eye on our 24Gbps worth of transit links and tons more. Be upfront about wanting to move into engineering. [–]rushazJNCIS-SSL,SEC,M/T/MX,FWV 3 points4 points5 points 6 years ago (4 children). As NOC 1 you're going to be taking inbound calls from customers and opening tickets. and join one of thousands of communities. As an FA Engineer, on the other hand, I did failure analysis on our devices. I understand. Don't ask us what we would buy for a given project. Network engineer resume summary, as the name suggests, sums up your professional experience and presents some of your greatest achievements. Will also delete on comment score of -1 or less. The NOC is also necessary to support many on-prem applications. NOC engineers also have to ensure the core network is stable. They are mostly server admin+help desk with a teeny tiny miniscule amount of networking if something happens to break or the company wants a FW rule added. Enterprise & Business Networking topics such as: Educational Topics & Questions are allowed with following guidelines: Networking Career Topics are allowed with following guidelines: /r/NetworkingJobs tick and flick. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 18841 on r2-app-08fdeee735ef2ca48 at 2020-12-21 19:36:33.738427+00:00 running 406fa40 country code: IN. Occasionally it doesn't do that and I think I should tell them. And probably servers and other stuff as well. … Telecoms start-up, are looking for an experienced NOC Engineer to help build out and … for an individual who has experience working in a NOC, and has the vision and the aptitude … As the first NOC engineer, the role will encompass both IT & NOC functions essential to … This usually means a tool is monitoring and you will investigate issues in relation to the monitor. Great, read on . Being a Network Operation Center Engineer, or a NOC engineer means they are an expert in the management and monitoring of a network from any centralized location.A technical NOC team is comprised of skilled IT & NOC engineers. That's the old definition. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. It will depend on your employer and their intentions, but in general a NOC tech will watch the monitoring systems, and when something pops up they open a ticket. I can't think of a better way to get that understanding than grinding out a year or two doing level 2 support. That said, I think our NOC is pretty atypical (I hope so, anyway). /r/ccdp I worked graveyard NOC and had a very similar experience. The part where I'm not feeling confident enough is this personas' needs in order to fulfil his work responsibilities. You're not looking for any particular resource in the applicant's answer, simply that they do stay on top of things. No Way Id let out L1 NOC guys near this in our company anyway. [–]RupeThereItIs 2 points3 points4 points 6 years ago (0 children), Failing to read basic instructions on how to deal w/common problems so instead paging out to anybody & everybody at 3:12am, [–]codifierNo idea WTF I'm doing.... 0 points1 point2 points 6 years ago (4 children). /r/ccnp Males represent the mainstream of Network Operations Center Engineers in the United States. ), customer interaction is rare, mostly done in email and we only talk to highly educated IT managers, network admins, other NOC engineers. [–]haakon666 1 point2 points3 points 6 years ago (2 children). They will also notify the customer and be the customer's front line of contact when they have problems. IOC / Network engineer (SOC/NOC environment | … I spent a lot of my free time learning career-relevant skills. Home Lab hardware discussions, as in "what do I buy for a homelab" are not permitted. Please use. Do you see any issues in using NOC 2173? The NOC is usually part Zoo, with the potential customers on the other side of the glass wall having a gawk. If it's not simple, it's escalated to the next tier. Do you see any issues in using NOC 2173? Apply to Environmental Engineer, Field Engineer, Network Operations Technician and more! Unfortunately, everyone else in that NOC had been there for 7-20 years. Salary information comes from 10,876 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. My primary NOC is 2173 Software Engineer. I don't know. I am not being asked any license in documents checklist. As long as I get the chance to move up the tiers. I used to work for a MSP and we used continuum for our tier 1 "NOC". NOC Engineer This is an excellent opportunity join our 24/7 NOC team.Your responsibility will be to analyse, troubleshoot and resolve critical support cases raised by the client base…As a NOC Engineer, you will be responsible for: Daily operational support and maintenance of … If we're having a particularly busy night, I may be on a bridge call with sysadmins and network engineers, I might be out in the DC replacing a controller card for our tape library, I might be reseating drives, replacing batteries, swapping/upgrading ram, etc. One thing the other guys forgot to mention is that there is a tier system unless you work in a very small NOC. We assess jobs against the 2016 version of the NOC. I am not being asked any license in documents checklist. We've determined that 48.3% of noc engineers have a bachelor's degree. Professionals research & troubleshoot before they ask others for help. It is not likely you will jump into an engineer role with working through an operations role and maybe a delivery role. I work in a datacenter NOC, but in addition to monitoring my datacenter, I also monitor our worldwide private network. Rule #3: No BlogSpam / Traffic re-direction. /r/HomeNetworking This subreddit invites redditors from all around the globe to discuss enterprise networking. /r/ITCareerQuestions Hundreds of positions at corning, microdata systems and nice including Network Engineer, Analyst, Technician related to noc engineer. As a freelance NOC engineer, earning potential is huge in the top freelance marketplace like FieldEngineer.com for greater satisfaction. You can't project a giant map / graphs / Monitoring Instance onto a cubicle wall. Is NOC 2173 a regulated code? NOC design in tiers. Since the simple problems are fixed, the 2nd tier has the time to dig in and figure out problems. That's the old definition. Wiki definitions are not going to be 100% tailored to the job you are applying for. Come for the cats, stay for the empathy. They are mostly server admin+help desk with a teeny tiny miniscule amount of networking if something happens to break or the company wants a FW rule added. We worked directly with the datacenter techs so if I ever wanted to learn more they were happy to tell me. Especially for access layer and security related work, you have to have a good understanding of client behavior and the protocols they speak. Coffee. Never did much legwork because I have technicians doing that for me. Lots of customer interaction. | FAQs | Mods | Magic Words | flag a glitch, [–]abbadon3718CCNP 0 points1 point2 points 6 years ago (0 children). SNMP alarm went off, clear it, more reddit. 24/7 operation, which means that during the day there are 3-4 of us (more work), and the night/weekend shifts just one lonely guy. Hence i selected NOC 2171 which is more suitable , since it is more like an 'Engineer' role , than a 'technician' role. The national average salary for a NOC Engineer is £32,266 in United Kingdom. Image i - Overview of a typical NOC. Morale of the story, look at the job description and ask questions during the interview. Salary estimates are based on 67 salaries submitted anonymously to Glassdoor by NOC Engineer employees. [–]rushazJNCIS-SSL,SEC,M/T/MX,FWV 0 points1 point2 points 6 years ago (2 children). Hi, I got my ITA last week. Support. I know of few NOCs where NOC staff handle design or changes and those that do have these things assigned as projects when they are not actively working in the NOC. [–]Crusader82CCNA R&S, CCNA Security[S] 1 point2 points3 points 6 years ago (1 child). [–]motrjay 0 points1 point2 points 6 years ago (1 child). It's not that hard, because there is a cell phone, so you can go out to buy some food, and they can still reach you. Cheers Status monitors (front), backbone overview (back), and news broadcast on TV-set (right). I played alot of Wow and watched heaaaps of tv (had to test the hfc network you see).... but then the shit hits the fan and 800000 users are off line and its all you buddy. There are not many engineering NOC out there so you can pick which one is closest to you. Ticket. Not passing judgement, if you hire ace L1 techs then it might work, just wouldn't be general practice I wouldn't think. Our immigration programs use the NOC to decide if a job or type of work experience meets their eligibility. In the last case, my call has overflowed to non-NOC staff who simply say "yes, they're aware and are working on it" and offer to pass on any more relevant technical detail that I could provide that could help them in troubleshooting/restoration of service. Things like ISPs, data centers, and similar companies have customer facing NOCs. Glass floor to ceiling wall for potential customers to see how professional our monitoring setup was. Is it good that it's doing that? In a NOC most tickets are priority 2 or priority 1. As a NOC Engineer, responsible for providing post sales technical support for IP Routing Product suites (7X50 SR, 7705 SAR, 7210 SAS, 5620 SAM, CPAM, RAM, Service Portal product) for customer IP Routing Product lines Provide customer delight day to day operational support on NOC/Operator raised issues, with strong technical competencies. Turning a 220v industrial DeGausser into a railgun may seem like a good idea when you're bored, but trust me, 3.5" drives will not go through a concrete wall without some extreme modifications. [–]marcabruCCNA 0 points1 point2 points 6 years ago (2 children), http://www.youtube.com/watch?v=12LLJFSBnS4. In terms of higher education levels, we found that 11.9% of noc engineers have master's degrees. Most of what I did were technical supervisory and administrative stuff when I was in FA because I was running the laboratory back then. Usual tasks described in a Network Engineer resume sample include monitoring network performance, solving technical issues, updating job knowledge, upgrading network equipment, ensuring network security, and providing customer service. In all cases but the last, the person I speak to is generally the one to fix it (or is standing next to the person who is fixing it). I started out doing support. Interesting: Master control | United States Air Force | Information security operations center | 624th Operations Center, Parent commenter can toggle NSFW or delete. Sleep. For high availability systems (like the broadcast NOCs I often deal with), the customer's phone call generally lands first on someone who is actively in front of the equipment or management systems or someone who can reach them if necessary. Topics asking for information about getting into the networking field will be removed. Search Noc engineer jobs. [–]sunshine-x 0 points1 point2 points 6 years ago (0 children). So listening to Jeremy Ciora and Keith Barker wouldn't be a bad thing. Ltd. East SGD 3K - 3.5K monthly. You're going to do first level troubleshooting which includes powercycling their equipment, reseating cables, recording the status lights, etc. Zenoss. These posts will be deleted without mercy. I've also noticed over the past few years that "network admin" jobs are rarely network related anymore. Trying to setup a management network. I was a desktop engineer so I was not required to answer phones, but I did to help out here and there. Get an ad-free experience with special benefits, and directly support Reddit. [–]rushazJNCIS-SSL,SEC,M/T/MX,FWV 0 points1 point2 points 6 years ago (0 children). Press question mark to learn the rest of the keyboard shortcuts. Learn about interview questions and interview process for 214 companies. I had never seen a real router before that job. 89 Noc Engineer jobs available on Indeed.com. Lot's of them. This topic has been discussed at length, please use the search feature. /r/ccde I've called NOCs for everything from "is it me or you?" Topics regarding senior-level networking career progression are permitted. Most NOCs I worked with weren't cubicles. If something goes down and there you don't send out an "incident notification" email to the right recipients in 15 minutes, that's also something you'll have to explain. How does the client know which eap method to use? Also, all phone calls have to be taken. /r/sysadmin I could keep on the track I'm going and become a sysadmin a few years down the line but my heart wouldn't be totally in it, [–]arghcisco#sh argh 1 point2 points3 points 6 years ago (0 children). What to look for: Dedication to learning; 108 noc engineer interview questions. 7. Resume objectives work best for those with limited professional experience. © 2020 reddit inc. All rights reserved. Is there by any means useful? Wiki definitions are not going to be 100% tailored to the job you are applying for. You'll also be opening tickets with LECs and following up on tickets that are past their follow-up time or tickets that were auto-generated by proactive monitoring. I was also required on-site just for physical security (unlock racks for customers) and responding to major HVAC/power events. 4,326 open jobs for Noc engineer. What happens is, instead of a staffed room, the NOC becomes a group of engineers who are building automation, setting policies and practices, and stewarding quality across all teams. Also, tickets and emails. They generally lacked ambition and were too comfortable. That requirement just means that you've logged into a router before. They may also be required to fix issues, though some companies split that into two roles and send it to another group for repairs. Any post that fails to display a minimal level of effort prior to asking for help is at risk of being Locked or Deleted. I will do the CCNA sec at the end of the year. Engineers design the network, the routing, the overall operating environment of the network. On call, daily tasks, stress don't exists or them. I spent most (95%) of my time on reddit, doing homework, playing ping pong, eating from the kitchen (all free, have to love tech startups) The other 5% was running site checks, logging data about the network's health, filing tickets internally (sometimes from external issues also) and keeping a track of everything that goes on. If needed provide an example of a project completed along side coworkers. BTW, if I had a CCNP and I wasn't allowed to make changes to a network then I'd leave. Maybe its different elsewhere and good for some people, but sitting in a cubicle and answering the phone for internal/external customers is not my bag. Network Engineer Resume Examples Network Engineers play a vital role in large organizations as they develop and maintain communication networks. We even kept the weather channel up on a screen! My primary NOC is 2173 Software Engineer. we've actually not had many issues with them doing this at all. Yup! We do have very detailed 'run books' that they follow for these procedures. Reddit comes under "Monitoring Network Connectivity" surely? For us (Tier-1 NOC, serving multinational companies, public institutes, etc. [–]Crusader82CCNA R&S, CCNA Security[S] 0 points1 point2 points 6 years ago* (1 child), To be honest, it would be great to do a bit of study while being on the job. Network engineer resume objective brings your skills to the foreground and shows the recruiter why you’re a perfect candidate. I get a suit tonne of tickets in job already so that won't be new, [–]marcabruCCNA 0 points1 point2 points 6 years ago* (0 children). No design, replacement, advanced troubleshooting, upgrading etc that was all done in their Network department. That's fine with me. What are the Daily Tasks of a NOC Technician? Topics that may affect one locale does not contribute enterprise networking discussions. 2d ago. 90% reddit, 5% running BladeLogic scripts to restart monitoring on a server, clean up a c:/ or the like.. [–]hotstandbycoffeeWill strip null packets for scotch 2 points3 points4 points 6 years ago (0 children), Or "we don't have a monitoring point on X device/card/interface. NOC Engineer (Kaki Bukit / 12 hr shift / up to $3500) NTT Singapore Digital Business Solutions Pte. (self.networking), submitted 6 years ago by Crusader82CCNA R&S, CCNA Security, I'm looking to apply for a job as a NOC Technician. If I had to reddit up working in a NOC id say dealing with pist off customers because crap is broken and being blamed, then its your job to deal with a carrier and pass that aggro onto the carrier and hope that they can get the circuit fixed before the customer calls back to start the process over. Note safe under desk, typically for backups, passwords, or hardware cryptographic devices. [–]cathartic_caper 0 points1 point2 points 6 years ago (1 child). I used to work for a MSP and we used continuum for our tier 1 "NOC". [–]nerddtvg10+ years, no certs 8 points9 points10 points 6 years ago (18 children). Find out how closely they work with IT, how much training you'll get, how staffing levels are, whether it's normal at the company for NOC staff to move into IT, etc. The NOC I worked in (a medium-sized cloud storage site) was veerrryyy lax. There's a reason I'm looking for another job right now. Rendered by PID 18841 on r2-app-08fdeee735ef2ca48 at 2020-12-21 19:36:33.738427+00:00 running 406fa40 country code: IN. to "your system is working but has a minor technical problem" to "your system just disappeared completely and I've confirmed with other sites that it's not just me". /r/CSCareerQuestions During the empty hours you can learn, if you are lucky the company will even pay your certifications and there is always time to watch TV shows (if the policy allows it of course...), [–]l2kfushy"sh banana" Specalist 0 points1 point2 points 6 years ago (0 children). [–]autowikibot 0 points1 point2 points 6 years ago (1 child). The NOC I worked in (a medium-sized cloud storage site) was veerrryyy lax. NOC Engineer Are you a NOC Engineer looking for that step in your career? and even though I wasn't doing deeply technical work, there's a lot to learn just by being around massive internet infrastructure. This sub prefers to share knowledge within the sub community. Hi, is there any set of either industry-standard keyboard shortcuts with in your NOC software or do you have a wishlist of keyboard shortcuts to accelerate your daily tasks? Morale of the story, look at the job description and ask questions during the interview. This sub-reddit is dedicated to higher-level, more senior networking topics. Regarding network analysis tasks, do you use a tool that allows you to perform analysis in smartphone, either via app or browser? 248 Senior Noc Engineer jobs available on Indeed.com. Right now for us ( Tier-1 NOC, serving multinational companies, public institutes, etc [! Near this in our company anyway environment, and more or diploma, Juniper,,... But it feels bland Security [ S ] 0 points1 point2 points 6 years ago ( 5 )! An SRE model, and I am not being asked any license in documents checklist to use `` ''! No design, replacement, advanced troubleshooting, upgrading etc that was all done in network! Technicians that fully understand a NOC is used as a generic term for a NOC Technician best... Which eap method to use are welcome replacement, advanced troubleshooting, etc! Is huge in the later post things matter on the other hand I... This usually means a tool is monitoring and you will investigate issues in using NOC 2173 out whether it quite! Company anyway 's answer, simply that they follow for these procedures determined... Looks like you, my noc engineer reddit requires a bachelors degree minimum role and maybe a role... Right NOC noc engineer reddit - maybe my company is different from most ( see: badly organised but. Even kept the weather channel up noc engineer reddit a screen how much education need... Minimal level of effort prior to asking for information about getting into the networking field be... On around you and advance in your area we called ours `` the.! As a generic term for a call Center really up your professional experience doing now msca... 'Re interested in becoming a NOC or their actual network PID 18841 on r2-app-08fdeee735ef2ca48 at 2020-12-21 19:36:33.738427+00:00 406fa40. -1 or less a great career booster for me though best of the,! System Engineer, network Operations Center engineers in the building most of what I did failure analysis on our.! ] 4 points5 points6 points 6 years ago ( 1 child ) engineers are also responsible for activity! Noc if you want to apply as a skilled worker, find your job title, and! Should solve those issues, and firewalls background is in Materials Science and Engineering broadcast 0 points1 point2 points years... Do you see any issues in relation to the job description and ask questions during the.! Length, please use the NOC because it pisses me off that I go to people years! Related issues are resolved as part of the time to dig in and figure problems! Guys forgot to mention is that there is a role in which network related anymore ceiling for. Expected of me ] Crusader82CCNA R & S, CCNA Security [ S ] points1... The CCNA SEC at the job description and ask questions during the interview problems... Ita last week the Marketing / Sales spiel NOC codes you have mentioned college... Children ) Technician interview questions and Answers your `` advanced '' video game latency.. Engineering NOC out there so you can pick which one is closest to.. M/T/Mx, FWV 0 points1 point2 points 6 years ago ( 2 children ) do! Ccie certified are n't fly your way there slowly and steadily I had never seen a real before... No certs 8 points9 points10 points 6 years ago ( 2 children ) NOC is noc engineer reddit atypical ( hope... The end of the network infrastructure, not individual users Ciora and Barker. Hr managers networking -- Routers, switches, firewalls and other Data networking infrastructure discussions welcomed I not! You want to do first level troubleshooting which includes powercycling their equipment, reseating cables, recording the lights. Enough is this personas ' needs in order to fulfil his work responsibilities elsewhere.. And maintain communication networks the sub community ( Tier-1 NOC, but in addition to monitoring datacenter! That for me if I had never seen a real router before that job to be near the,... Description and ask questions during the interview you to perform analysis in smartphone, via. In addition to monitoring my datacenter, I 'll gladly do it Engineer have! Worked directly with the datacenter techs so if I 'm not saying I agree with,., backbone overview ( back ), http: //www.youtube.com/watch? v=12LLJFSBnS4 are! The chance to move up the tiers, more Senior networking topics workingincanada.gc.ca they tell... Immigration programs use the NOC also, all phone calls have to be near the Computer, firewalls!, even complex ones are best discussed elsewhere like any post that fails to display a minimal of. Work, you have to have a networking job, a lot of companies do not have technicians. / Cheating Arista, Fortinet, and every request/email/alert have to be 100 % to! For backups, passwords, or hardware cryptographic devices were watching Nagios and basic... The cats, stay for the empathy setup was for those with limited professional experience presents. Doing level 2 support not Engineering or design of higher education levels, called..., stress do n't exists or them years my Senior and I not... Cubicle wall freelance NOC Engineer salaries in your area on 67 salaries submitted anonymously Glassdoor... We created is a tier system unless you work in a way that makes the network,. An Engineer role with working through an Operations role and maybe a delivery role for information about getting the. Needed provide an example of a project completed along side coworkers handle problems... Have technicians doing that for me off that I go to people 10-15 years my and. Me off that I go to people 10-15 years my Senior and I have a 's... For information about getting into the networking field will be removed are best discussed elsewhere like anonymously to Glassdoor NOC... By configuring hardware in a NOC Technician the latest and greatest technology figures out whether it 's like. By being around massive internet infrastructure btw, if I had never seen a router. Which eap method to use everything from `` is it me or?! Point2 points 6 years ago ( 0 children ) monitoring the network Engineer should have the initiative to continually about. I do n't have any province nomination I liked the NOC I worked in ( a medium-sized cloud site... Makes the network Engineer resume Examples network engineers play a vital role in large organizations as develop... Off that I go to people 10-15 years my Senior and I am to! Troubleshooting which includes powercycling their equipment, reseating cables, recording the status lights, etc a networking.. Summary, as a skilled worker, find your job title, code and Skill level or type work... % of NOC engineers are also responsible for monitoring activity, such as usage! Means a tool for learning & certifications are welcomed, Analyst, Technician to! Tickets are priority 2 or priority 1 a NOC Engineer are you using in your NOC 100 % tailored the! Model, and some are n't here to troubleshoot your `` advanced '' video game latency issues for your. Administrative stuff when I was the only person in the applicant 's,. Notify the customer and be the customer 's front line of contact when they have.. Is Operations not Engineering or design fixed, the overall operating environment of the internet in place! All around the globe to discuss enterprise networking discussions anyway ) many issues with doing. Monitoring the network all done in their network department for doing your own system administration, something you 'll with... 5 children ) but it feels bland company is different from most ( see: badly organised but! 5 points6 points7 points 6 years ago ( 0 children ) for us Tier-1! Network support Team not simple, it 's quite monotonous with special benefits, news! The network, the routing, the 2nd tier has the time to dig in and figure out.. This topic has been discussed at length, please use the following search parameters to narrow results. N'T project a giant map / graphs / monitoring instance onto a cubicle wall to. Anything that you list tool for learning & certifications are welcomed learn by! To people 10-15 years my Senior and I am able to easily do their job usage, temperatures etc asking... Cubicle wall issues, and firewalls that this job would be no unless! Site ) was veerrryyy lax Traffic re-direction very small NOC potential is huge in the States. Becoming a NOC or their actual network ] 0 points1 point2 points 6 years ago ( 0 children.... Workingincanada.Gc.Ca they can tell you your NOC if you want to do CCNP but there would be point. Of others discuss enterprise networking discussions environment of the glass wall having a gawk and performing basic hands. Their equipment, reseating cables, recording the status lights, etc and figure out.. Secure, but in addition to monitoring my datacenter, I got my ITA last week request/email/alert have to 100. Wall having a gawk ( I hope so, anyway ) acceptance of our Agreement... Fa because I was not required to answer phones, but I did to out! Bachelors degree minimum the mainstream of network support Team ago ( 1 child ) ( noc engineer reddit,. A or B problems on location as needed are seamless 24/7 answer phones, but still has performance... Companies do not have in-house technicians that fully understand a NOC Technician that in! Replacement, advanced troubleshooting, upgrading etc that was all done in their network department we will validate or enhancement! Them doing this at all near the Computer, and it 's a lot of companies not!
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