He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. PETS in Lancaster is the best ER in the area. I brought my dog in for a consultation regarding hip replacement or fho surgery. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Information provided by various external sources. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 That night I visited with her she could not even walk. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. We are about to have acl knee surgery. This place is not always pet oriented or customer oriented. Open Now. I explained what the problem was with my dog, and that I thought he was in pain. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. Read the reviews on this place and other emergency vet facilities. Christine Parizeau- Birmingham, Michigan. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. They were supportive. They are so very dependent on us as owners to make the right decisions for them. I highly recommend them. They're going in, turning a quick $$ and running away with the money!! Some of these people I really don't think have a heart. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. Don't take your pets here. Each time, we were provided with options and excellent service. Yes, owning a dog can be expensive if you have an injury or illness. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. Dominate search results. The technician said "I'll make a note on the chart!" We are the largest group of board-certified veterinary specialists in southeastern Michigan and have a fully-equipped 38,000 square-foot specialty and emergency pet hospital with the capacity to care for 40 to 50 patients at a time. Map & Directions. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. I brought my kitty Shadow here after he had severe vomiting and bowel movements. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). We we arrived we were told they were at capacity. Wow, were they wrong!! This is my first puppy and the staff was amazing with him. Godiva was 11 1/2 and very sick and weak. Through the last 20 years, the specialty and emergency practice has grown to include three locations (Auburn Hills, Southfield, and Grand Rapids) and more than 30 veterinary specialists and an outstanding support team. We had to go to Southfield because the Ann Arbor location had no ultrasound? I brought my dog in for a consultation regarding hip replacement or fho surgery. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). Visits to our specialists are usually by referral from your primary care vet and by appointment. After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . Has anyone started a class action against this place? Thank you for everything! ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. Thank you for saving my kitten! Thanks again!! This is a terribly ran office with unprofessional doctors and staff. Without question, money and profits come first. Don't take your pets here. He said he'd look into it. Dr. Barry-Heffernan and her team are truly something special. I brought my kitty Shadow here after he had severe vomiting and bowel movements. Because we loved her so much we took her home and had "Lap of Love" come to our house the next day so Godiva could be with us for her last moment. Will. They may be pricey but the service was exceptional. They are so very dependent on us as owners to make the right decisions for them. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I have an 11 week puppy and she puked several times in the evening. They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. 401k & Retirement Planning Employer match to support your financial goals. The tech knew it was outrageous for she kept her thumb over the amount. We took her home in worse shape than she arrived, we need to do more tests was what we were told. But be prepared if you got the money to pay to do surgery then put it out there. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Even helped us figure out our best options. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. I waited two days for a call back TWO DAYS. 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. Dont take your pets to this place. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. Get more reviews from your customers with Birdeye. This place is terrible. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! No appointment is necessary for our emergency vet. They wan My dog Abby started throwing up blood. They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. I was charged over $300 for the appointment and two RXs. Blue Pearl Pet Hospital is amazing. They have customer relations but they don't do anything. Had to bring my cat to have teeth removed. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Showed us much love and compassion for our loss. After reviewing the X-rays they said that that there could be possible an obstruction or it could be feces. All of the care specialists were concerned and helpful. For what they charge why not? Go somewhere else. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). I am so impressed with Blue Pearl's ENTIRE staff, and the facility. Learn more about your emergency visit. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. HAD I'D KNOWN. Yelp users havent asked any questions yet about BluePearl - Southfield. Each time, we were provided with options and excellent service. I feel very comfortable taking my dog there and leaving him over night there. Business Hours. I now understand how they paid for their spa-like atmosphere of their office. They are so very dependent on us as owners to make the right decisions for them. They even sent a sympathy card and the staff that night signed it. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. I asked why my comments were deleted from their website. Pre-paid 24 hour overnight stay. I also had a previous dog that I took to them (their oncology department). They have always been so caring and compassionate. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. What a difference! Yelp users havent asked any questions yet about. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. Here are 8 tips for writing great reviews. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Thank you Dena and Dr Kamen. Pets are family members, and when an emergency happens, cost is typically not a factor. What if what if we would have listened to the quacks here and had the dogs leg amputated. Our team is ready to provide expert care 24/7 in case of a pet emergency. She said I missed the 4 hr window to reverse the clot and basically there was no hope. Zero true empathy here!!! Our vet also recommends BluePearl for after-hours emergency care. Claim your profile to access Trustpilots free business tools and connect with customers. I cant imagine any other place that would be such help at 2 in the morning! I brought my 11 month old Standard Poodle in today and the staff was amazing. It was so hard to let her go. BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. They said they were not at capacity and if I came right over, I might be able to get in. Total lack of compassion and total corporate medicine. 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